Fake toll payment scams have been on the rise, targeting drivers across the country. These messages are designed to create panic, prompting people to click on fraudulent links that steal personal information. Knowing how to recognize and avoid these scams is crucial. Read this article to stay safe.

How Fake Toll Scams Work

Scammers pose as toll agencies like E-ZPass, TxTag, and SunPass, sending messages that claim you have unpaid tolls that must be settled immediately to avoid additional fines. These messages often include links to fraudulent websites designed to steal your credit card details, Social Security number, and other personal information. The goal is to create a sense of urgency, pushing victims to act quickly without verifying whether the request is legitimate.

How to Spot a Scam Toll Payment Text

Fake toll payment texts often use urgent language, such as “Final notice! Pay now to avoid penalties!” Suspicious links are another major red flag – these URLs may look strange or fail to match the official toll agency website. Messages that use generic greetings instead of your name or specific toll account details can also be a giveaway. Remember, toll agencies will never ask for personal or financial information via text.

How to Tell Real Toll Notifications From Scams

Official toll agencies send notices through secure channels such as email, mail, or official account portals. They will provide specific details, including your license plate number and the location of the toll in question. They do not include direct payment links in unsolicited text messages. If you receive a message about an unpaid toll and are unsure of its authenticity, visit the toll agency’s official website by typing the URL directly into your browser instead of clicking any links in the message.

What to Do if You Receive a Fake Toll Text

Don’t click links if you receive a suspicious toll payment text. These may lead to phishing websites that steal your personal and financial information. Avoid responding to the message, because this will let the scammer know your number is active and increase the likelihood of receiving more scam messages in the future. Instead, verify the charge by contacting the toll agency directly through its official website or customer service number. Report the scam by forwarding the text to 7726 (SPAM) and submitting a complaint to the FTC at ReportFraud.ftc.gov. To prevent future scam attempts, block the sender’s number on your phone.

Toll payment scams are becoming more common, but you can protect yourself by staying alert and knowing what to look for. Always take a moment to verify any unexpected toll charges through official channels before taking action. If something feels off, trust your instincts and reach out to your financial institution for guidance. A little caution now can save you from bigger headaches later.

Think you’ve been targeted by a toll scam? Contact us today to immediately to protect your account.